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FAQ

Return

Return conditions

Not satisfied with the product? You have the option to return the product within 14 days after you have received the product. Follow the steps here.

Sustainability and charity

We at Kensai jewels work together with a certified green factory that works in a sustainable way.  2% of our profit goes to charity: Work with nature/adopt the rainforest. Read more about our core values here.

Terms and conditions and privacy policy

Read our terms and conditions here and our privacy policy here.

Care and maintenance

The jewelry of Kensai jewels are made of the best quality silver that can be used for jewelry, 925 sterling silver. Read more about care and maintenance here.

Delivery

At Kensai jewels we strive for fast delivery. Click here for more information about the delivery.